Service Tools - Extended Warranty Information Stamp

Irvine Mazda created this stamp to create a place on the RO where extended warranty information could be prominently displayed.

Prior to creating this stamp, Service Advisors were writing extended warranty information in various places on the RO or on scrap pieces of paper that were easily lost. Often times, the advisor got only some of the necessary information resulting in follow up phone calls to customers and warranty companies.

Now, when a customer states they have an extended warranty, the Service Advisor stamps the hard copy of the RO and fills out the needed information. This process has resulted in improved efficiency by reducing the frequency of lost or incomplete aftermarket warranty information.