Thursday, April 26, 2007
Full Circle Walk Around Guarantee - Browning Mazda
Browning Mazda had this board made up for their service drive. The board is placed in the line of sight as customers pull into the drive. The purpose of the board is to set the expectation with the customer and the service advisor that every vehicle receives a Full Circle Walk Around.
If a customer ever approaches management stating they have not received a Full Circle Walk Around, the customer receives a coupon for a free oil change and filter on their next visit.
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